Getting out
For our ethnography, we got kicked out, or formally "uninvited." The story has been told a number of times now, and apparently, they all vary. So, I will get on the record, and write a thrilling story about being "on the way out." I hope to use this in my paper.
As William had set up the visits with the nurse manager, he had noticed that the communication between him and Lisa had not been very clear. They found out the hard way that there had been misunderstandings that took place. On a day that they had visited the ER department, they had started to follow Dr. White into patient rooms. They had gone into about 3 or 4 when suddenly William got a phone call from the Nurse manager, Lisa, telling him that they couldn't be in patient rooms.
On the next day that William was in the ER, a tired looking woman with brown hair and a brown sweater appeared. “Are you William?” The woman questioned, waiting for a response, then going on after a slight pause. “Hello, I am Lisa Hovde, and I need to talk to you for one moment. Would you come to my office?”
William followed her to her office, past the double doors, and past another door with a label entitled “Lisa Hovde, Nurse Manager,” and into the seat inside her spacious office.
She started first, and for next minutes, with the exception of William’s hopeless attempts to renegotiate, she kept going, getting her point across very blatantly, but keeping it polite and composed at the same time.
“William, I understand that you have not really understood that there are boundaries to you being here. The last time you visited, you went into patient rooms, and you had specifically told me that you didn’t need to go into patient rooms. Also, you made copies of the doctors’ work schedule. However, your attitude has me most concerned with patient confidentiality, and quite frankly, your safety, in the manner of legal security. You know, if you use the infomation you have obtained wrong, you could be sued. . .”
After Robert was not invited back, William took notes as he volunteered. He observed that the nurse manager had crossed their names off the bulletin board and wrote next to it, “uninvited to return.” However, William returned, He wore a medical garb, and a badge that said volunteer. Although he had been a volunteer before, the difference at that moment was that there was a sense of defiance and confidence in him, a sense that he had beat the system at its own game. William was on his way to becoming an insider.
As William had set up the visits with the nurse manager, he had noticed that the communication between him and Lisa had not been very clear. They found out the hard way that there had been misunderstandings that took place. On a day that they had visited the ER department, they had started to follow Dr. White into patient rooms. They had gone into about 3 or 4 when suddenly William got a phone call from the Nurse manager, Lisa, telling him that they couldn't be in patient rooms.
On the next day that William was in the ER, a tired looking woman with brown hair and a brown sweater appeared. “Are you William?” The woman questioned, waiting for a response, then going on after a slight pause. “Hello, I am Lisa Hovde, and I need to talk to you for one moment. Would you come to my office?”
William followed her to her office, past the double doors, and past another door with a label entitled “Lisa Hovde, Nurse Manager,” and into the seat inside her spacious office.
She started first, and for next minutes, with the exception of William’s hopeless attempts to renegotiate, she kept going, getting her point across very blatantly, but keeping it polite and composed at the same time.
“William, I understand that you have not really understood that there are boundaries to you being here. The last time you visited, you went into patient rooms, and you had specifically told me that you didn’t need to go into patient rooms. Also, you made copies of the doctors’ work schedule. However, your attitude has me most concerned with patient confidentiality, and quite frankly, your safety, in the manner of legal security. You know, if you use the infomation you have obtained wrong, you could be sued. . .”
After Robert was not invited back, William took notes as he volunteered. He observed that the nurse manager had crossed their names off the bulletin board and wrote next to it, “uninvited to return.” However, William returned, He wore a medical garb, and a badge that said volunteer. Although he had been a volunteer before, the difference at that moment was that there was a sense of defiance and confidence in him, a sense that he had beat the system at its own game. William was on his way to becoming an insider.
posted by W_kh at
1/10/2005 11:48:00 PM
0 Comments:
Post a Comment
<< Home